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Privacy Policy

Alpha-American Programmable Signs is committed to maintaining your trust and confidence. The following privacy policy is intended to protect and secure personally identifiable information (any information by which you can be identified) that you provide to us.

No Sharing of Personal Information

Alpha-American Programmable Signs never sells, rents, leases or exchanges your information with other organizations. Alpha-American Programmable Signs keeps the identity of everyone who contacts us confidential.

Email Messages

In connection with your use of our services, we may send you announcements, administrative messages, and other information. You may opt out of those communications.

Security

Alpha-American Programmable Signs is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. The Alpha-American Programmable Signs website ALPHA-AMERICAN.COM (Website) uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server.

Copyright Infringement

Alpha-American Programmable Signs is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. The Alpha-American Programmable Signs website ALPHA-AMERICAN.COM (Website) uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server.

Website Content

All materials displayed, performed or accessible through the Website or the Services, including, but not limited to, any information, data, text, software, music, sound, photographs, graphics, video, messages, tags or other materials (“Content”), are protected by copyright. You shall adhere to all copyright notices, information, and restrictions. Alpha-American Programmable Signs reserves the right to remove any content from the website without notice at any time and for any reason.

Terms of Use

As a condition of your use of the Website you agree to these Terms of Use; you will only use the Website for lawful purposes; you agree and consent to our Privacy Policy; you will not modify, adapt, translate, or reverse engineer any portion of the Website; you will not remove any copyright, trademark or other proprietary rights notices contained in or on the Website or other material obtained via the Website; you agree not to infringe the proprietary rights, intellectual property rights, rights of publicity or privacy rights of Alpha-American Programmable Signs or third parties in connection with your use of the Website; you will not harvest, gather or otherwise collect contact information of other users of the Website for any purpose; you will not access or attempt to access unauthorized areas of the Website, tamper with postings, or unreasonably load or burden the Website servers.

Cookies

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e., e-commerce sites, etc.). We may use this information to personalize the content you see on our sites.

Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

Alpha-American Programmable Signs Marks

Alpha-American Programmable Signs, the Alpha-American Programmable Signs logo, as well as certain other words and logos displayed on the website, constitute trademarks, trade names, or service marks (“Marks”) of Alpha-American Programmable Signs and other entities. You are not authorized to use these Marks. Ownership of all such Marks and the goodwill associated therewith remains with Alpha-American Programmable Signs and the other entities.

Children's Online Privacy

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.

When you provide credit card information to Alpha-American Programmable Signs, it is accessible only to a small number of trusted Alpha-American Programmable Signs employees who have been specially trained in processing this information. Credit cards are processed through Century Business Solutions, located at 20 Pacifica, Suite 1450, Irvine, CA 92618, United States. Century’s website, www.centurybizsolutions.com, connects merchants, potential merchants, advertisers, referral partners, software development partners and the public with products and services in connection with and related to credit card processing services and software integrations related thereto.

Shipping Policy

Most orders are shipped within 1-3 business days. Orders are shipped via USPS, FedEx, UPS or comparable carrier. The processing time of your order can vary from 1 day to six weeks depending on product availability. Orders shipped by ground service average 4-10 business days between the shipping date and the date of receipt. Orders shipped by priority shipping service average 3-7 business days between the shipping date and date of receipt. When calculating a delivery date, do not count Saturdays, Sundays or Federal Holidays. Only the US Postal Service will ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time you receive the ordered item(s). Shipping charges are based on the dimensions and weight of the item being shipped. We provide estimated shipping charges and the carrier we plan to use before shipping. <\p>

Billing Policy

Most orders are shipped within 1-3 business days. Orders are shipped via USPS, FedEx, UPS or comparable carrier. The processing time of your order can vary from 1 day to six weeks depending on product availability. Orders shipped by ground service average 4-10 business days between the shipping date and the date of receipt. Orders shipped by priority shipping service average 3-7 business days between the shipping date and date of receipt. When calculating a delivery date, do not count Saturdays, Sundays or Federal Holidays. Only the US Postal Service will ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time you receive the ordered item(s). Shipping charges are based on the dimensions and weight of the item being shipped. We provide estimated shipping charges and the carrier we plan to use before shipping.

Return Policy

Damaged or defective items may be exchanged for a replacement. Requests to return items that are no longer needed will be evaluated on an individual basis. If a return is authorized by Alpha-American Programmable Signs, a restocking fee may be applied. Shipping charges are not refunded.

Downloading Licensed Software

Software downloads may be stored on computers or devices owned by the person or entity who purchased the software license. Additional software licenses can be purchased by calling Alpha-American Programmable Signs at 858-273-3087.

Contacting Us

If you have comments or questions about any of our policies or our website, or for information about a product, price quotation, payment, order, or shipment; please contact us at 858-273-3087 between 9 AM and 5 PM Pacific Time. Our email address is info@alpha-american.com Our fax number is 858-461-6065.