Alpha Call Center System Demonstrations

These demonstrations are .avi video files that begin playing with Windows Media Player when you click the link. You may also right-click on the links to download and save the demonstration files on your computer. We recommend that you use the latest version of Windows Media Player.

The Alpha Call Center System allows Supervisors to compose and send messages to Alpha LED Signs and Popup ACD Displays from their own workstations using a browser-based message editor. This video shows how a Supervisor selects the desired target sign(s), uses the drop-down menus to insert a Mode code and Color code into the message, types text, sends the message, and closes the editor.