Software

Call Center Industry Application Programs integrate messaging and real-time information on one or more LED Signs.

Alpha ACD Statistics and Messaging is for Call Center supervisors to display both messages and real-time ACD statistics on their displays.

Alpha Popup Statistics and Message Display System displays ACD statistics and Supervisor messages on a small sign on Agent workstation screens.

Display Features

Messaging programs invoke the following display features:

• Colors
• Character Heights
• Character Fonts
• Character Widths
• Fixed or Proportional Spacing
• Display Modes
• Display Speeds
• Animations
• Graphics
• International Characters
• Special Symbols
• Day, Date and Time
• Temperature

Software Technical Support

All of these programs and software tools are supported by the knowledgeable and experienced programmers, instructors, technicians and application support personnel at Alpha-American Programmable Signs.

Assistance is available by telephone, on site in your location, by e-mail, or online at this informative web site.