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Call Center Statistics
Alpha Call Center System - ACD Statistics and Message Display
(PDF file, 175 KB)
Alpha Call Center System - ACD Statistics and Message Display for Avaya, Lucent & AT&T
(PDF file, 324KB)
Alpha Call Center System - ACD Statistics and Message Display for Nortel Meridian and SL/100
(PDF file, 351 KB)
Alpha Call Center System - Skillset and Application Statistics and Message Display for Nortel Symposium Systems
(PDF file, 432 KB)